Support Center Welcome to Konocti Net's Support Center. For your convenience, we've provided our online resource section, the FAQ (Frequently Asked Questions) where you'll find solutions to commonly experienced problems on the Internet. In addition, our Online Help Guide will assist you in getting the most out of your service. You'll find step-by-step instructions on dial-up configuration and e-mail set up. Using the links below, you can find information on how to configure your computer and connect yourself to the Internet or set-up your e-mail account. Windows 95/98/Me Windows NT/2000 Macintosh E-mail Program Set-up Filtered Service Newsgroup Set-up We place an emphasis on superior customer care. We want you to feel free to contact us any time you have a question or concern. You can reach us as follows: By Phone at (707) 987-9780 Monday to Friday between the hours of 10am and 4pm PST. E-mail, any time day or night at support@konocti.net. Additional resources include our File Download page for those "must have" files, and our Online Glossary of basic technical terminology.