Switching Your Internet Service We understand how complex it can be to switch from your old provider. That's we created an easy step-by-step process to make the transition as simple as possible. So, when you're ready to make the move, we're here to walk you through. It's as easy as 1-2-3: Set up a Konocti Net Dial-up account. Tell your family, friends and coworkers the news. Cancel your old service. Our customer service reps are available to help you every step of the way. We'll hook you up with outstanding Konocti Net service. Help you notify your friends about your new email address. Point you in the right direction as far as canceling your old service.